Delete your account & data
You can remove your SpeakSim account and every piece of personal data associated with it at any time. This page fulfills the Apple App Store and Google Play data-deletion disclosure requirement.
Option 1 — Delete in-app (fastest)
- Sign in to SpeakSim.
- Open Profile → My data.
- Scroll to Delete my account, type
DELETE, and confirm.
Your account and all associated data (sessions, XP, certificates, coach memory, preferences) are immediately removed.
Option 2 — Request by email
Send an email from the address linked to your account to privacy@lakaynetwork.com with the subject "Account & data deletion request". We will process it within 30 days and confirm by email once complete.
What gets deleted
- Your account (email, display name, authentication identifiers).
- Voice and video sessions, transcripts, and AI feedback scores.
- XP, certificates, badges, streaks, and leaderboard entries.
- Coach long-term memory and personalization data.
- Preferences and consent records.
Data is removed from primary systems immediately (or within 30 days for email requests), and purged from encrypted backups within 90 days. Anonymous, aggregated usage counts may be retained. Invoice records are retained where required by tax and accounting law.